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Tis The Season –
Just when you think you’ve seen and heard it all in the roadservice business, along comes a call for roadside assistance that gives rise to a hearty chuckle.
Imagine this; It’s mid-December with the holiday season rapidly approaching. Calls have been coming in to the NAC call center all morning when one from Alaska is answered. The Service Coordinator, Margarita, quickly establishes the safety of the driver involved and the nature of the roadservice need. At first blush, no big deal, a simple tow for a flat-tired vehicle lacking a spare.
Could it be coincidence, or holiday magic that; among other things, the disabled vehicle is in North Pole, Alaska: The exact location is on Santa Claus Lane: And, get this - the drivers name is Nicolas? You can well imagine the excitement (the careful listening for little hoof beats; expecting at any moment to hear a jolly “ho, ho, ho”) that Margarita experienced.
Well, as it turned out, the caller wasn’t a jolly old elf, but a young US Army recruiter, serving his country in the northernmost environs. He was promptly assisted and sent merrily on his way.
In reflecting on the experience, all involved at the National Automobile Club thought this to be the perfect opportunity to extend best wishes to all our servicemen, servicewomen, and friends.
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